Cortex Agentic Assistant - Cortex AgentiX

Cortex AgentiX Release Notes

Product
Cortex AgentiX
Last date published
2026-05-22
FEATURE DESCRIPTION

Chat with the Agentic Assistant directly in Slack

Access Agentic Assistant more easily across your daily applications. You can now trigger the Agentic Assistant from your Slack, give it tasks, interact with it and get the results on your existing workspace.

MCP content packs

Cortex Agentic Assistant supports native interaction with Model Context Protocol (MCP) so agents can seamlessly communicate with third-party servers to automate more complex security and accelerate incident response. We expanded agent interoperability with MCP support for Atlassian Cloud, CloudFlare and GitHub.

Enhanced AI product support

The upgraded Help Center agent delivers instant how-to support and helps you navigate in-product support cases. It stays aware of your support issues to provide more relevant guidance in context.