Starring cases can help you to prioritize and filter your cases.
To help you focus on the most important cases, you can star a case. Starring enables you to narrow down the scope of cases on the Cases page. Cortex Cloud identifies starred cases with a purple star.
You can star cases manually, or create a starring configuration. A starring configuration automatically categorizes and stars cases that contain issues with specific attributes. For example, you can define a starring configuration that stars all issues containing specific assets, hosts, or business application names. If an issue matches the attributes in the starring configuration, the issue and case linked to the issue are starred.
You can manage all starring configurations under → → . For more information see Create a starring configuration.