Resource | Description |
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Traps installation log | Specifies any errors encountered during installation of Traps components. Use this log file when you need to troubleshoot installation issues. On Windows endpoints, the installer stores the log files in the |
Traps service log | Indicates information, warnings, and errors related to the Traps service. The Service log is located in the following folder on the endpoint:
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Traps console log | Indicates information, warnings, and errors related to the Traps console. The Console log is located in the following folder on the endpoint:
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Supervisor Command Line Tool (cytool.exe) | Allows you to manage Traps features and perform advanced troubleshooting on the local endpoint from a command line interface. For more information, see Cytool for Windows. |
Unknown files for analysis | Traps stores unknown files to send to the Traps management service in the In some cases, third-party Antivirus (AV) applications raise an alert for this folder. If this occurs, we recommend that you whitelist this folder in the third-party AV application. |