Reporting Spam Messages - Administrator Guide - 8.0 - Cortex XDR - Cortex XDR Agent - Advanced Endpoint Protection - Cortex - Security Operations

Cortex XDR Agent iOS App

Product
Cortex XDR
Cortex XDR Agent
Version
8.0
Creation date
2022-12-12
Last date published
2023-12-12
Category
Administrator Guide

If you receive messages that are not from someone in your contacts list, you will see a notification under the message list that the sender is not in your contact list, with an option to Report All Messages.

  • Tap Report All Messages.

  • The Cortex XDR screen opens so that you can add an explanation for the message.

  • The Report event as Spam button is enabled.

  • Use the spin selector to select the type of spam message that you have received.

  • Tap Done.

If a message has been incorrectly reported as spam, toggle off the Report event as Spam button.