Reporting Spam Messages - Administrator Guide - 8.1 - Cortex XDR - Cortex XDR Agent - Advanced Endpoint Protection - Cortex - Security Operations

Cortex XDR Agent iOS App

Cortex XDR
Cortex XDR Agent
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Administrator Guide

If you receive messages that are not from someone in your contacts list, you will see a notification under the message list that the sender is not in your contact list, with an option to Report All Messages.

  • Tap Report All Messages.

  • The Cortex XDR screen opens so that you can add an explanation for the message.

  • The Report event as Spam button is enabled.

  • Use the spin selector to select the type of spam message that you have received.

  • Tap Done.

If a message has been incorrectly reported as spam, toggle off the Report event as Spam button.