Report Spam Messages - Administrator Guide - 8.4 - Cortex XDR - Cortex XDR Agent - Advanced Endpoint Protection - Cortex - Security Operations

Cortex XDR Agent iOS App

Product
Cortex XDR
Cortex XDR Agent
Version
8.4
Creation date
2024-02-26
Last date published
2024-06-27
Category
Administrator Guide
Abstract

Learn how to enable your device to report spam messages from unknown senders.

If you receive messages that are not from someone in your contacts list, you will see a notification under the message list that the sender is not in your contact list, with an option to report all messages.

  1. Tap Report All Messages.

  2. The Cortex XDR screen opens so that you can add an explanation for the message.

  3. The Report event as Spam button is enabled.

  4. Use the spin selector to select the type of spam message that you have received.

  5. Tap Done.

If a message has been incorrectly reported as spam, toggle off the Report event as Spam button.