Cortex XDR Agent App for iOS Requirements - Learn about requirements for the Cortex XDR Agent app for iOS. - Administrator Guide - 8.9 - 9.2 - Cortex XDR Agent - Cortex XDR - Advanced Endpoint Protection - Cortex - Security Operations

Cortex XDR Agent iOS App
Product
Cortex XDR Agent
Cortex XDR
Version
9.2
Creation date
2026-06-01
Last date published
2026-06-30
Category
Administrator Guide
Abstract

Learn about requirements for the Cortex XDR Agent app for iOS.

The Cortex XDR Agent app for iOS has the following requirements.

Requirement

Specification

Operating system versions

This version of Cortex XDR Agent requires iOS 16.0 or later on the mobile device. In general, to determine the minimum Cortex XDR release for a specific operating system, refer to the The Palo Alto Networks Compatibility Matrix.

Device permissions

Device permissions are required for correct operation of the Cortex XDR Agent app.

  • Notifications

  • Location

    (only mandatory for stationary iOS-based devices mapped to a policy that raises events when a device is moved from its designated location)

  • Background App Refresh (enabled by default. May be off in low power mode)

Enable Extensions

These extensions can be enabled during onboarding. They are optional, and the user controls whether to use them:

  • SMS/Call reporting

  • Call blocking and identification

  • SMS filtering

Cortex XDR widget

When the Network Shield module is not used, use the Cortex XDR widget on the device, to ensure correct app behaviors.

Note

If any of the required permissions on the iOS device are turned off, Cortex XDR shows Partially Protected on the Home screen.