If you have purchased new entitlements, Cortex XDR automatically upgrades your tenant to provide product upgrades and new license entitlements.
When you purchase new entitlements, Cortex XDR automatically applies them to your tenant through a seamless upgrade process. If any downtime is required, you’ll receive advance notice and can choose a convenient time to proceed with the upgrade.
A banner notifies you that an upgrade is scheduled. To see details of the upgrade schedule, click view upgrade details. You can continue with the update schedule, or take one of the following actions:
To upgrade immediately, click Upgrade now.
To schedule an upgrade, select a start date and time from the calendar.
Keep in mind the following during the upgrade process:
The gateway may experience up to two hours of downtime during the installation.
The upgrade will occur automatically on the scheduled time and date unless you change it. The product will also display a banner 24-hours before the upgrade occurs.