Issue exclusions - Learn how to review and manage issue exclusions. - Administrator Guide - Cortex XDR - Cortex - Security Operations

Cortex XDR 5.x Documentation

Product
Cortex XDR
License
XDR + Cloud
Creation date
2025-07-13
Last date published
2026-06-04
Category
Administrator Guide
Abstract

Learn how to review and manage issue exclusions.

The SettingsException ConfigurationIssue Exclusions page displays the issue exclusion rules in Cortex XDR.

An Issue Exclusion is a rule that contains a set of issue match criteria for issues that you want to suppress in Cortex XDR. You can add an Issue Exclusion rule from scratch, or base the exclusion on issues that you investigate in a case. After you create an exclusion rule, Cortex XDR excludes the issues that match the criteria from cases and search query results, and no longer saves any of the matching issues that are generated in the future. If you select to apply the policy to historic results as well as future alerts, Cortex XDR displays the historic alerts as unavailable.

Note

  • The agent continues to generate excluded issues on the endpoint, but they are not saved or displayed in Cortex XDR. Configuration of an issue exclusion does not remove or delete any of the logs that would have triggered the issue notification.

  • You can also set up issue exceptions by creating global endpoint policy exceptions. For more information, see Add a global endpoint policy exception.

  • Cortex XDR supports exclusion of up to 100,000 issues.

The following table describes both the default fields and additional optional fields that you can add to the issue exclusions table, and lists the fields in alphabetical order.

Field

Description

check-box.png

Checkbox to select one or more issue exclusions on which you want to perform actions.

Backward Scan Status

Exclusion policy status for historic data, either enabled if you want to apply the policy to previous issues, or disabled if you don’t want to apply the policy to previous issues.

Comment

Administrator-provided comment that describes the purpose or reason for the exclusion policy.

Description

Text summary of the policy that displays the match criteria.

Modification Date

Date and time when the exclusion policy was created or modified.

Name

Descriptive name provided to identify the exclusion policy.

Policy ID

Unique ID assigned to the exclusion policy.

Status

Exclusion policy status, either enabled or disabled.

User

User that last modified the exclusion policy.

User Email

The administrative user's email address.