See all recommended remediation actions for an issue on the Resolution tab.
The Resolution tab provides a consolidated view of all remediation actions, including recommended playbooks, and pending, in progress, and completed actions.
While actions are issue-specific, they sync automatically to the Resolution Center for the linked case. You can run actions in the Resolution tab for a specific issue, or use the case Resolution Center to apply resolutions to multiple issues. For more information, see Resolution Center.
The options available in the Resolution tab vary depending on the product and the specific type of issue identified.
View and run playbooks: You can view and run recommended playbooks to help remediate an issue. In addition, you can see pending playbook tasks that require manual intervention. Click a task to open the workplan displaying the full playbook.