Response actions - During the case investigation, various response actions are available. - Administrator Guide - Cortex XDR - Cortex - Security Operations

Cortex XDR 5.x Documentation

Product
Cortex XDR
License
XDR + Cloud
Creation date
2025-07-13
Last date published
2026-06-04
Category
Administrator Guide
Abstract

During the case investigation, various response actions are available.

To assist you with your investigation, Cortex XDR provides response actions for investigating and remediating endpoints. For example, if you detect a compromised endpoint you can isolate it from your network. This action prevents the endpoint from communicating with other internal or external devices, and thereby reducing an attacker’s mobility on your network.

For response actions that rely on the Cortex XDR agent, the following table describes the supported platforms and minimum agent version. A dash (—) indicates that the setting is not supported.

Module

Windows

Mac

Linux

iOS

Initiate a Live Terminal Session

Initiates a remote connection to an endpoint, enabling you to investigate and respond to security events. Using Live Terminal you can manage files in the file system, manage active processes, and run operating system or Python commands.

Agent 6.1 and later

Agent 7.0 and later

Agent 7.0 and later

Isolate an Endpoint

Halts all network access on the endpoint except for traffic to Cortex XDR. This prevents a compromised endpoint from communicating with other internal or external devices.

Agent 6.0 and later

Agent 7.3 and later on macOS 10.15.4 and later

Agent 7.7 and later

Agent for iOS 9.1 and later.

This feature is only available on supervised iOS devices where the Network Shield is enabled.

Run Scripts on an Endpoint

Allows executing Python 3.7 scripts on your endpoints directly from Cortex XDR, including out-of-the-box scripts or your own Python scripts and code snippets.

Agent 7.1 and later

Agent 7.1 and later

Agent 7.1 and later

Remediate Changes from Malicious Activity

Investigates suspicious causality process chains and cases on your endpoints, and provides suggested actions for remediating processes, files and registry keys on your endpoint that were changed as a result of malicious activity.

Agent 7.2 and later

Notice

Requires the Host Insights add-on

Search and Destroy Malicious Files

Searches for the presence of known and suspected malicious files on endpoints, and destroys the file on endpoints where it exists.

Agent 7.2 and later

Agent 7.3 and later on macOS 10.15.4 and later

Caution

Response actions are not supported for Android endpoints.