External user call via Microsoft Teams

Cortex XDR Analytics Alert Reference by Alert name

Product

Cortex XDR

Last date published

2026-05-18

Synopsis

Activation Period	14 Days
Training Period	30 Days
Test Period	10 Minutes
Deduplication Period	1 Day
Required Data	Requires: Office 365 Audit
Detection Modules	Identity Threat Module
Detector Tags	Microsoft Teams
ATT&CK Tactic	Initial Access (TA0001)
ATT&CK Technique	Phishing: Spearphishing Voice (T1566.004)
Severity	Informational

Description

An external user called a user in the organization via Microsoft Teams.

Attacker's Goals

Attackers may leverage Microsoft Teams to conduct voice phishing attacks by exploiting trusted communication channels with users inside the organization.

Investigative actions

Confirm that the external tenant and external user are authorized to call users in the organization.
Check external domain reputation.
Follow further actions performed by the user who participated in the call.
Verify if the user account was compromised or was a victim of a voice phishing campaign.

Variations

A first seen external user with a suspicious name initiated a Microsoft Teams call

Synopsis

ATT&CK Tactic	Initial Access (TA0001)
ATT&CK Technique	Phishing: Spearphishing Voice (T1566.004)
Severity	Medium

Description

A first seen external user with a suspicious name successfully called via Microsoft Teams a user in the organization.

Attacker's Goals

Attackers may leverage Microsoft Teams to conduct voice phishing attacks by exploiting trusted communication channels with users inside the organization.

Investigative actions

Confirm that the external tenant and external user are authorized to call users in the organization.
Check external domain reputation.
Follow further actions performed by the user who participated in the call.
Verify if the user account was compromised or was a victim of a voice phishing campaign.

An external user with a suspicious name initiated a Microsoft Teams call

Synopsis

ATT&CK Tactic	Initial Access (TA0001)
ATT&CK Technique	Phishing: Spearphishing Voice (T1566.004)
Severity	Low

Description

An external user with a suspicious name called via Microsoft Teams a user in the organization.

Attacker's Goals

Attackers may leverage Microsoft Teams to conduct voice phishing attacks by exploiting trusted communication channels with users inside the organization.

Investigative actions

Confirm that the external tenant and external user are authorized to call users in the organization.
Check external domain reputation.
Follow further actions performed by the user who participated in the call.
Verify if the user account was compromised or was a victim of a voice phishing campaign.