Ingest Logs and Data from Dropbox - Administrator Guide - Cortex XDR - Cortex - Security Operations

Cortex XDR Pro Administrator Guide

Cortex XDR
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Administrator Guide

Ingest logs and data from Dropbox Business accounts via the Dropbox Business API.


Ingesting logs and data from Dropbox requires a Cortex XDR Pro per GB license.

Cortex XDR can ingest different types of data from Dropbox Business accounts using the Dropbox data collector. To receive logs and data from Dropbox Business accounts via the Dropbox Business API, you must configure the Collection Integrations settings in Cortex XDR based on your Dropbox Business Account credentials. After you set up data collection, Cortex XDR begins receiving new logs and data from the source.

When Cortex XDR begins receiving logs, the app creates a new dataset for the different types of data that you are collecting, which you can use to initiate XQL Search queries. For example queries, refer to the in-app XQL Library. For all logs, Cortex XDR can raise Cortex XDR alerts (Analytics, Correlation Rules, IOC, and BIOC), when relevant from Dropbox Business logs. While Correlation Rules alerts are raised on non-normalized and normalized logs, Analytics, IOC, and BIOC alerts are only raised on normalized logs.

The following table provides a brief description of the different types of data you can collect, the collection method and fetch interval for new data collected, the name of the dataset to use in Cortex XDR to query the data using XQL Search, and whether the data is normalized.


The Fetch Interval is non-configurable.

Type of Data


Collection Method

Fetch Interval

Dataset Name

Normalized Data

Log collection


Retrieves team events, including access events, administrative events, file/folders events, security settings events, and more.


Appends data

60 seconds


When relevant, Cortex XDR normalizes SaaS audit event logs into stories, which are collected in a dataset called saas_audit_logs.

Directory and metadata

Member Devices

Lists all device sessions of a team.


Overwrites data

10 minutes



Lists members of a group.


Overwrites data

10 minutes



Lists groups on a team.


Overwrites data

10 minutes


Be sure you do the following tasks before you begin configuring data collection from Dropbox Business to Cortex XDR.

  1. Set up an Advanced Dropbox plan.

  2. Create a Dropbox Business admin account with Security admin permissions, which is required to authorize Cortex XDR to access the Dropbox Business account and generate the OAuth 2.0 access token.

Configure Cortex XDR to receive logs and data from Dropbox.

  1. Complete the prerequisite steps for your Dropbox Business account.

  2. Log in to Dropbox using an admin account designated with Security admin level permissions.

  3. In the Dropbox App console, ensure that you either create a new app, or your existing app is created, with the following settings:

    • Choose an API—Select Scoped access.

    • Choose the type of access you need—Select Full dropbox for access to all files and folders in a user's Dropbox.

  4. In the Permissions tab of your app, ensure that the applicable permissions are selected under the relevant section heading for the type of data you want to collect:

    Section Heading


    Data to Collect

    Account Info

    All types of data

    Team Data


    All types of data






    Member Devices


  5. In the Settings tab of your app, copy the App key and App secret , where you must click Show to see the App secret and record them somewhere safe. You will need to provide these keys when you configure the Dropbox data collector in Cortex XDR.

  6. In Cortex XDR, select SettingsConfigurationsData CollectionCollection Integrations.

  7. In the Dropbox configuration, click Add Instance to begin a new configuration.

  8. Set the following parameters:

    • Name—Specify a descriptive name for this Dropbox instance.

    • App Key—Specify the App key, which is taken from the Settings tab of your Dropbox app.

    • App Secret—Specify the App secret, which is taken from the Settings tab of your Dropbox app.

    • Access Code—After specifying an App Key, you can obtain the access code by hovering over the Access Code tooltip, clicking the here link, and signing in with your Dropbox Business account credentials. The URL link is, where the %APP_KEY% is replaced with the App Key value specified.


      When the App Key field is empty, the here link in the tooltip is disabled. When an incorrect App Key is entered, clicking the link results in a 404 error.

      To obtain the Access Code complete the following steps in the page that opens in your browser:

      1. Read the disclaimer and click Continue.

      2. Review the permissions listed, which should match the permissions you configured in your Dropbox app in the Permissions tab according to the type of data you want to collect, and click Allow.

      3. Copy the Access Code Generated and paste it in the Access Code field in Cortex XDR. The access code is valid for around 4 minutes from when it is generated.


      Whenever you change the permissions of the Dropbox app, we recommend that you generate a new Access Code for the Dropbox data collector instance so that the permissions match the updates.

    • Collect—Select the types of data you want to collect from Dropbox. All the options are selected by default.

      • Log collection

        • Events (get_events}—Retrieves team events, including access events, administrative events, file/folders events, security settings events and more.


        Event data is collected every 60 seconds with a 10 minute lag time.

      • Directory and metadata

        • Member Devices—Collects all device sessions of a team.

        • Users—Collects all members of a group.

        • Groups—Collects all groups on a team.


        Inventory data snapshots are collected every 10 minutes.

  9. Test the connection settings.

  10. If successful, Enable Dropbox log collection.

    Once events start to come in, a green check mark appears underneath the Dropbox configuration.