Use the following workflow to install the XDR Collector using the MSI file.
Before completing this task, ensure that you create and download a Cortex XDR Collector installation package in Cortex XDR.
To install a XDR Collector installation package on Windows using the MSI.
Note
When the package is executed using the MSI, an installation log is generated in %TEMP%\MSI<Random characters>.log
by default.
With Administrator level privileges, run the MSI file that you downloaded in Cortex XDR on the collector machine.
The installer displays a welcome dialog.
Click Next.
Select I accept the terms in the License Agreement and click Next.
Install the XDR Collector.
The installer displays a User Account Control dialog.
Click Yes.
After you complete the installation, verify the Cortex XDR Collector can establish a connection.
Note
If the XDR Collector does not connect to Cortex XDR , verify your Internet connection on the collector machine. If the XDR Collector still does not connect, verify the installation package has not been removed from the Cortex XDR management console.