Install the XDR Collector on Windows Using the MSI - Administrator Guide - Cortex XDR - Cortex - Security Operations

Cortex XDR Pro Administrator Guide
Product
Cortex XDR
License
Pro
Creation date
2023-03-22
Last date published
2023-09-21
Category
Administrator Guide

Use the following workflow to install the XDR Collector using the MSI file.

Before completing this task, ensure that you create and download a Cortex XDR Collector installation package in Cortex XDR.

To install a XDR Collector installation package on Windows using the MSI.

Note

When the package is executed using the MSI, an installation log is generated in %TEMP%\MSI<Random characters>.log by default.

  1. With Administrator level privileges, run the MSI file that you downloaded in Cortex XDR on the collector machine.

    The installer displays a welcome dialog.

  2. Click Next.

  3. Select I accept the terms in the License Agreement and click Next.

  4. Install the XDR Collector.

    The installer displays a User Account Control dialog.

  5. Click Yes.

  6. After you complete the installation, verify the Cortex XDR Collector can establish a connection.

    Note

    If the XDR Collector does not connect to Cortex XDR , verify your Internet connection on the collector machine. If the XDR Collector still does not connect, verify the installation package has not been removed from the Cortex XDR management console.