Resources Required to Enable Access - Administrator Guide - Cortex XDR - Cortex XSIAM - Cortex - Security Operations

Cortex XDR Pro Administrator Guide

Product
Cortex XDR
License
Pro
Creation date
2023-03-27
Last date published
2023-03-27

To Enable Access to Cortex XDR components, you must allow access to various Palo Alto Networks resources. If you use the specific Palo Alto Networks App-IDs indicated in the table, you do not need to explicitly allow access to the resource. A dash (—) indicates there is no App-ID coverage for a resource. Access must be allowed from the agent to the console, but does not need to be bidirectional.

Note

Some of the IP addresses required for access are registered in the United States. As a result, some GeoIP databases do not correctly pinpoint the location in which IP addresses are used. All customer data is stored in your deployment region, regardless of the IP address registration, and restricts data transmission through any infrastructure to that region. For considerations, see Plan Your Cortex Deployment.

Note

Throughout this topic, <xdr-tenant> refers to the chosen subdomain of your Cortex XDR tenant, and <region> is the region in which your tenant is deployed (see Plan Your Cortex Deployment for supported regions).

Refer to the following tables for the FQDNs, IP addresses, ports, and App-ID coverage for your deployment.

For IP address ranges in GCP, refer to the following tables for IP address coverage for your deployment:

FQDN

IP Addresses and Port

App-ID Coverage

<xdr-tenant> .xdr.<region>.paloaltonetworks.com

Used to connect to the Cortex XDR management console.

IP address by region.

  • US—35.244.250.18

  • EU— 35.227.237.180

  • CA—34.120.31.199

  • UK— 34.120.87.77

  • JP—35.241.28.254

  • SG— 34.117.211.129

  • AU—34.120.229.65

  • DE—34.98.68.183

  • IN—35.186.207.80

  • CH—34.111.6.153

Port—443

cortex-xdr

distributions.traps.paloaltonetworks.com

Used for the first request in registration flow where the agent passes the distribution id and obtains the ch-<xdr-tenant> .traps.paloaltonetworks.com of its tenant

  • IP address—35.223.6.69

  • Port—443

traps-management-service

wss://lrc-<region>.paloaltonetworks.com

Used in live terminal flow.

IP address by region.

  • US—35.190.88.43

  • EU—35.244.251.25

  • CA—35.203.99.74

  • UK—35.242.159.176

  • JP—34.84.201.32

  • SG—34.87.61.186

  • AU—35.244.66.177

  • DE—34.107.61.141

  • IN—35.200.146.253

  • CH—34.65.213.226

Port—443

cortex-xdr

panw-xdr-installers-prod-us.storage.googleapis.com

Used to download installers for upgrade actions from the server.

This storage bucket is used for all regions.

  • IP ranges in GCP

  • Port—443

cortex-xdr

panw-xdr-payloads-prod-us.storage.googleapis.com

Used to download the executable for live terminal for XDR agents earlier than version 7.1.0.

This storage bucket is used for all regions.

  • IP ranges in GCP

  • Port—443

cortex-xdr

global-content-profiles-policy.storage.googleapis.com

Used to download content updates.

  • IP ranges in GCP

  • Port—443

cortex-xdr

panw-xdr-evr-prod-<region>.storage.googleapis.com

Used to download extended verdict request results in scanning.

  • IP ranges in GCP

  • Port—443

cortex-xdr

dc-<xdr-tenant> .traps.paloaltonetworks.com

Used for EDR data upload.

IP address by region.

  • US—34.98.77.231

  • EU—34.102.140.103

  • CA—34.96.120.25

  • UK—35.244.133.254

  • JP—34.95.66.187

  • SG—34.120.142.18

  • AU—34.102.237.151

  • DE—34.107.161.143

  • IN—34.120.213.187

  • CH—34.149.180.250

Port—443

traps-management-service

ch-<xdr-tenant> .traps.paloaltonetworks.com

Used for all other requests between the agent and its tenant server including heartbeat, uploads, action results, and scan reports.

IP address by region.

  • US—34.98.77.231

  • EU—34.102.140.103

  • CA— 34.96.120.25

  • UK—35.244.133.254

  • JP—34.95.66.187

  • SG—34.120.142.18

  • AU—34.102.237.151

  • DE—34.107.161.143

  • IN—34.120.213.188

  • CH—34.149.180.250

Port—443

traps-management-service

api-<xdr-tenant> .xdr. <region>.paloaltonetworks.com

Used for API requests and responses.

IP address by region.

  • US—35.222.81.194

  • EU— 34.90.67.58

  • CA—35.203.82.121

  • UK— 34.89.56.78

  • JP—34.84.125.129

  • SG—34.87.83.144

  • AU—35.189.18.208

  • DE—34.107.57.23

  • IN—35.200.158.164

  • CH—34.65.248.119

Port—443

cc-<xdr-tenant> .traps.paloaltonetworks.com

Used for get-verdict requests.

IP address by region.

  • US—35.224.140.142

  • EU—34.90.71.103

  • CA—35.203.35.23

  • UK—34.89.42.214

  • JP—34.84.225.105

  • SG—35.247.161.94

  • AU—35.201.23.188

  • DE—35.242.201.199

  • IN—35.244.57.196

  • CH—35.203.35.23

Port—443

traps-management-service

Broker VM Resources

Required for deployments that use Broker VM features

br-<xdr-tenant> .xdr. <region>.paloaltonetworks.com

IP address by region.

  • US—104.155.131.72

  • EU— 34.91.128.226

  • CA— 34.95.8.232

  • UK—35.197.219.110

  • JP— 34.85.74.43

  • SG—34.87.167.125

  • AU—35.244.93.0

  • DE—35.198.112.13

  • IN—35.200.234.99

  • CH—34.65.51.103

Port—443

distributions.traps.paloaltonetworks.com

  • IP address—35.223.6.69

  • Port—443

traps-management-service

  • time.google.com

  • pool.ntp.org

UDP port—123

App Login and Authentication

identity.paloaltonetworks.com

(SSO)

  • IP address—34.107.215.35

  • Port—443

login.paloaltonetworks.com

(SSO)

  • IP address—34.107.190.184

  • Port—443

In-App Help Center and Notifications

data.pendo.io

Port—443

pendo-static-5664029141630976.storage.googleapis.com

Port—443

Email Notifications

IP address for all regions—159.183.150.248

To Collect 3rd Party Data from Customer's SaaS and Cloud resources

IP address by region.

  • US

    • 34.66.69.154

    • 35.202.21.123

  • AU

    • 35.197.181.108

    • 35.197.175.44

  • CA

    • 34.95.33.72

    • 34.95.62.136

  • SG

    • 35.247.148.38

    • 35.247.173.40

  • JP

    • 34.85.68.167

    • 34.84.99.239

  • IN

    • 34.93.3.196

    • 34.93.175.218

  • DE

    • 34.89.197.46

    • 34.107.3.224

  • UK

    • 34.105.227.146

    • 34.105.137.22

  • EU

    • 34.90.70.107

    • 35.204.129.196

cortex-xdr

Log Forwarding to a Syslog Receiver

See Integrate a Syslog Receiver.

Table 2. Required Resources for Federal (United States - Government)

FQDN

IP Addresses and Port

App-ID Coverage

distributions-prod-fed.traps.paloaltonetworks.com

Used for the first request in registration flow where the agent passes the distribution ID and obtains the ch-<xdr-tenant> .traps.paloaltonetworks.com of its tenant

  • IP address—104.198.132.24

  • Port—443

traps-management-service

wss://lrc-fed.paloaltonetworks.com

Used in live terminal flow.

  • IP address—35.188.188.91

  • Port—443

cortex-xdr

panw-xdr-installers-prod-fr.storage.googleapis.com

Used to download installers for upgrade actions from the server.

  • IP ranges in GCP

  • Port—443

cortex-xdr

panw-xdr-payloads-prod-fr.storage.googleapis.com

Used to download the executable for live terminal for Cortex XDR agents earlier than version 7.1.0.

  • IP ranges in GCP

  • Port—443

cortex-xdr

global-content-profiles-policy-prod-fr.storage.googleapis.com

Used to download content updates.

  • IP ranges in GCP

  • Port—443

cortex-xdr

panw-xdr-evr-prod-fr.storage.googleapis.com

Used to download extended verdict request results in scanning.

  • IP ranges in GCP

  • Port—443

cortex-xdr

app-proxy.federal.paloaltonetworks.com

  • IP address—104.155.148.118

  • Port—443

dc-<xdr-tenant> .traps.paloaltonetworks.com

Used for EDR data upload.

  • IP address—130.211.195.231

  • Port—443

traps-management-service

ch-<xdr-tenant> .traps.paloaltonetworks.com

Used for all other requests between the agent and its tenant server including heartbeat, uploads, action results, and scan reports.

  • IP address—130.211.195.231

  • Port—443

traps-management-service

api-<xdr-tenant> .xdr. federal.paloaltonetworks.com

Used for API requests and responses.

  • IP address—130.211.195.231

  • Port—443

cc-<xdr-tenant> .traps.paloaltonetworks.com

Used for get-verdict requests.

  • IP address—35.222.50.74

  • Port—443

traps-management-service

Broker VM Resources

Required for deployments that use Broker VM features

br-<xdr-tenant> .xdr. federal.paloaltonetworks.com:443

  • IP address—34.71.185.11

  • Port—443

xdr-gateway (broker VM 3.0 only)

  • Port—443

distributions-prod-fed.traps.paloaltonetworks.com

  • IP address—104.198.132.24

  • Port—443

traps-management-service

UDP port—123

App Login and Authentication

identity.paloaltonetworks.com

(SSO)

  • IP address—34.107.215.35

  • Port—443

login.paloaltonetworks.com

(SSO)

  • IP address—34.107.190.184

  • Port—443

In-App Help Center and Notifications

data.pendo.io

Port—443

pendo-static-5664029141630976.storage.googleapis.com

Port—443

To Collect 3rd Party Data from Customer's SaaS and Cloud resources

IP addresses

  • 34.68.217.16

  • 34.69.175.202

cortex-xdr

Log Forwarding to a Syslog Receiver

See Integrate a Syslog Receiver.