You can push a notification to the agent on the iOS device from the Cortex XDR management console.
Navigate to→ and locate the required iOS device or devices.
Right-click and select from, .
Select one of the following notifications to send to the agent.
When the App user taps the received notification, the Cortex XDR app will open on the device, ready to perform the checkup.
Tapto initiate a device checkup.
Verify App Permissions
If the Phone permissions are not set correctly for full protection, the user is instructed to allow permission.
The App user must tapfrom the iOS device Home screen and follow the wizard to enable and allow the required settings for full protection.
Admin can send a message with a header and body text to designated Cortex XDR App users. The App user will receive this textual message.