Who to contact at Cortex Xpanse support for various issues that can arise.
Contact Cortex Xpanse Expander support at expanse-support@paloaltonetworks.com
or reach out to your Technical Account Manager for any of the following reasons.
Contact Cortex Xpanse Assess support at cortex-xpanse-assess-help@paloaltonetworks.com
for any of the following reasons.
Provisioning new Cortex Xpanse users
Reporting bugs
Contesting asset attributions—Note that asset addition or removal requests received within the first 2 weeks of Assess access will be applied to your first assessment, and will not use additional purchased assessments. Any requests after the first 2 weeks of assets will be reflected in your next assessment.
Getting help
Providing product feedback