Email Digests - User Guide - 1.0 - Cortex XPANSE - Cortex - Security Operations

Cortex Xpanse User Guide

Product
Cortex XPANSE
Version
1.0
Creation date
2022-08-25
Last date published
2024-03-26
End_of_Life
EoL
Category
User Guide
Abstract

Overview of Cortex Xpanse Expander.

An Issues Digest Email is a daily email subscription. The intent of the Issues Digest Email is to keep you informed about new issues and any changes to issues assigned to you.

To turn Email Digests on and off:

  • Click the gear icon in the main navigation and select the Email Digests option. There are two checkboxes:

    • New Issues—Check this box to receive a daily summary of all new Issues.

    • My Issues—Check this box to receive a daily summary of all changes to Issues assigned to you.

Who receives Issues Digest emails?

Everyone with email digests turned on receives notice of new Issues and changes to issues assigned to them.

What information does an Issues Digest contain?

Issues Digest emails contain information about all new Issues. Plus, for all assigned Issues, the digest includes a summary of changes to the following:

  • Progress Status—Any change in status is noted.

  • Priority—Any change in Issue priority.

  • Assignee

    • You receive a list of Issues newly assigned to you since the last email digest.

    • You receive a list of Issues formerly assigned to you that are now assigned to someone else since the last email digest.

  • New comments—Any new comments that were added to an Issue assigned to you.

Cortex Xpanse does not include notifications for changes that you made to your assigned Issues in the Email Digest. When there are a large number of Issue changes or new Issues, Cortex Xpanse sends numeric summaries.