Requesting Changes to Your Organization's Issue Policies - User Guide - 1.0 - Cortex XPANSE - Cortex - Security Operations

Cortex Xpanse User Guide

Product
Cortex XPANSE
Version
1.0
Creation date
2022-08-25
Last date published
2024-03-26
End_of_Life
EoL
Category
User Guide
Abstract

Cortex Xpanse Issues can be customized for your organization's specific needs and priorities.

The single most powerful feature of Cortex Xpanse Issues is its ability to be customized for your organization's specific needs and priorities. Cortex Xpanse provides an in-product Policy module where users are able to:

  • Turn the Policy On or Off—Many Policies are turned on by default, but some are designed to be opt-in.

  • Change the default Priority—All Policies have an Cortex Xpanse-defined default Priority setting of Low, Medium, or High. Critical is never a Cortex Xpanse-defined default. You may request changes to these settings, including making Critical the default Priority setting.

  • Set the default Assignee for all new Issue under a given Policy—Any Issue triggered by a Policy can have automatic assignment to a Cortex Xpanse user. For more information about assigning Issues, see Assignee.

Additional Issue policy customization requests can be sent directly to your Engagement Manager. We are always interested in hearing what kinds of threats are relevant and most important to you.

Policies create Issues and we continually update this list of Available Issue Policies as we add additional detection capabilities to the platform. The intent of setting policies is to reduce risk associated with your attack surface.