Update case timer and SLA fields - Update case timer and SLA fields by running the RefreshIncidentDynamicCustomFields command in the War room. - Administrator Guide - Cortex XSIAM - Cortex - Security Operations

Cortex XSIAM 3.x Documentation
Product
Cortex XSIAM
Creation date
2025-07-15
Last date published
2026-06-11
Category
Administrator Guide
Abstract

Update case timer and SLA fields by running the RefreshIncidentDynamicCustomFields command in the War room.

You can update case timer and SLA fields by running the following CLI command in the War Room:

!RefreshIncidentDynamicCustomFields