| FEATURE | DESCRIPTION | LICENSE/ADD-ON |
|---|---|---|
Centralized issue resolution |
Simplified issue-level remediation by centralizing all remediation actions in one place. From the Resolution tab, you can access recommended and pending actions, run playbooks, and complete manual playbook tasks, with seamless sync to the case's Resolution Center. |
All licenses |
Service Level Agreements (SLAs) for issue resolution |
Reduce security risk and ensure accountability with SLAs for issue resolution. These SLAs ensure teams resolve critical issues within a consistent, predictable timeframe. |
All licenses |
MSSP support for new cases experience |
Multi-tenant users can now leverage the new cases experience in parent and child tenants for improved efficiency and consistency. |
All licenses |
Issue exceptions |
Formalize risk deferrals and align security alerts with operational constraints using issue exceptions. This feature allows you to "snooze" or exempt specific issues while maintaining oversight through documented justifications and an approval workflow. |
All licenses |
Integrated asset context for investigations |
Provides richer investigation context by connecting asset data directly to cases and issues. |
All licenses |