Built-in filter and commands - Use the built in Get Entries filter, task complete command, and reopen investigation command. - Developer Guide - Cortex XSIAM - Cortex - Security Operations

When building a script, you can fetch entries from an incident. If you do not specify the incident ID number, the script fetches from the current incident. You can create a filter to limit the search results.

Example: Grab all entries that have been marked as a note

res = demisto.executeCommand("getEntries", {"filter": {"categories": ["notes"]}})
demisto.results(str(res))

Response

[{
        u 'Category': u 'Builtin',
        u 'ModuleName': u 'InnerServicesModule',
        u 'System': u '',
        u 'Note': True,
        u 'Version': 2,
        u 'ReadableContentsFormat': u '',
        u 'Type': 1,
        u 'Metadata': {
            u 'reputationSize': 0,
            u 'startDate': u '0001-01-01T00:00:00Z',
            u 'recurrent': False,
            u 'sortValues': None,
            u 'file': u '',
            u 'retryTime': u '0001-01-01T00:00:00Z',
            u 'previousAllReadWrite': False,
            u 'endingDate': u '0001-01-01T00:00:00Z',
            u 'id': u '96@42646',
            u 'contents': u '',
            u 'cronView': False,
            u 'category': u 'chat',
            u 'note': True,
            u 'isTodo': False,
            u 'format': u 'markdown',
            u 'system': u '',
            u 'mirrored': False,
            u 'hasRole': False,
            u 'pinned': False,
            u 'instance': u 'Builtin',
            u 'version': 2,
            u 'parentId': u '',
            u 'type': 1,
            u 'brand': u 'Builtin',
            u 'timezoneOffset': 0,
            u 'scheduled': False,
            u 'parentEntryTruncated': False,
            u 'previousRoles': None,
            u 'allRead': False,
            u 'allReadWrite': False,
            u 'incidentCreationTime': u '0001-01-01T00:00:00Z',
            u 'ShardID': 0,
            u 'reputations': None,
            u 'user': u 'admin',
            u 'taskId': u '',
            u 'parentContent': u '!getEntries filter="{\\"categories\\":[\\"notes\\"]}"',
            u 'fileMetadata': None,
            u 'tags': None,
            u 'tagsRaw': None,
            u 'errorSource': u '',
            u 'entryTask': None,
            u 'roles': None,
            u 'created': u '2021-03-08T18:47:47.786120529Z',
            u 'IndicatorTimeline': None,
            u 'modified': u '2021-03-08T18:47:51.032485206Z',
            u 'times': 0,
            u 'investigationId': u '42646',
            u 'dbotCreatedBy': u 'admin',
            u 'playbookId': u '',
            u 'contentsSize': 14,
            u 'previousAllRead': False,
            u 'fileID': u ''
        },
        u 'ContentsFormat': u 'markdown',
        u 'Tags': None,
        u 'Brand': u 'Builtin',
        u 'HumanReadable': None,
        u 'ID': u '96@42646',
        u 'FileID': u '',
        u 'IgnoreAutoExtract': False,
        u 'IndicatorTimeline': None,
        u 'Evidence': False,
        u 'EntryContext': None,
        u 'Contents': u 'This is a note',
        u 'File': u '',
        u 'EvidenceID': u '',
        u 'FileMetadata': None,
        u 'ImportantEntryContext': None
    }
]

Use this command to mark a playbook task as completed. For example, you might need to include the taskComplete command in a SLA breach script, to close a task and force the playbook to continue running after the SLA has been breached. You can also use the taskComplete command to add an action button in an incident layout, that can be used to mark a specific playbook task as complete.

Use this command to reopen a closed incident. For example, you can use the reopenInvestigation command to add an action button in the incident layout that can reopen a closed incident and take a specific action, such as rerunning the incident's playbook. You can also include the reopenInvestigation command in a loop in a script to reopen multiple incidents.