Create a grid field to add to a custom incident layout.
Grid fields enable you to view and edit tables in a custom incident layout.
Select
→ → → → → .In the New Incident Field window Field Type field drop down list, select Grid (table).
Complete the following parameters:
Parameter
Description
Field Name
A meaningful name for the grid field.
Tooltip
(Optional) A brief descriptive message that explains what the field is and how to use it.
User can add rows
(Optional) Enables users to add/remove rows in the grid.
In the Grid tab, add or remove the required rows and columns.
How you design the grid determines how it appears to users. If the user can add rows field is selected, the user can add rows but not columns.
Configure each column by selecting the required field types, such as short text, Boolean, URL, etc. You can move the columns, rename, add values, etc.
If you select the Lock check box, the value for that field is static (not editable). If you do not select the Lock check box (default), users can perform inline editing.
Click Save.