Troubleshoot engines - Administrator Guide - Cortex XSIAM - Cortex - Security Operations

Cortex XSIAM Documentation

Product
Cortex XSIAM
Creation date
2024-03-06
Last date published
2024-05-22
Category
Administrator Guide
Abstract

Troubleshoot engines by accessing logs and viewing errors.

When troubleshooting engines, access the logs from SettingsConfigurationsEngines and select the engine from which you want to download the logs.

Note

Ensure that pop-ups are not blocked by your browser.

Debug engines

The d1.log field appears whenever an engine is running. The d1.log field contains information necessary for your customer success team to debug any engine related issue. The field displays any error, as well as noting whether the engine is connected.

engine-debug.png