After your users have been registered with Palo Alto Customer Support, you can assign roles using the Cortex XSOAR Marketplace App in The Hub. The Hub enables you to view and manage all Marketplace privileges generally including specific instances.
You can assign the following roles:
Account Administrator: Not limited to any App or any instance.
App Administrator: Limited to an App (such as Marketplace App) but not limited to an instance.
Instance Administrator: (Instance only) Limited to an App (such as Marketplace App). Users have full access to the App instance and can assign roles to other users.
Marketplace Administrator: (Instance only) Limited to the Marketplace. Users are able to subscribe/unsubscribe and review content packs.
Users who are registered with Palo Alto Customer Support regardless of their role can review and install trial content packs, but cannot subscribe/unsubscribe to premium packs, unless their role allows. If users (without role permissions) try to purchase a premium pack after installing a trial, an error is issued. To buy a content pack, it is important to assign the user as a Marketplace Administrator before installing the premium pack.
For more information about Cortex XSOAR roles generally in the Hub, see Available Roles in the Hub.
Sign into The Hub.
From the cog wheel, select Access Management.
Click All Users.
Select the required user and click Assign Roles.
In the Cortex XSOAR Marketplace section, do one of the following:
To grant permission for all environments, in the All Instances drop down list, select App Administrator.
The user has permission to manage content packs (subscribe, unsubscribe and review) for all instances.
If you want to grant permission for a specific instance, in the All Instances drop down list, select No Role and then in the Instance ID drop down list, select Marketplace Administrator.
The user has permission to manage content packs for the relevant instance only.
If no role is selected, the user can only review content.