Create a To-Do Task - Administrator Guide - 6.10 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR Administrator Guide

Product
Cortex XSOAR
Version
6.10
Creation date
2022-10-13
Last date published
2024-06-20
End_of_Life
EoL
Category
Administrator Guide
Abstract

Create a To-Do Task in the Case tab or Incident Tasks window in Cortex XSOAR. Assign a to-do task. Create a to-do task from the command line.

You can create To-Do tasks directly in the incident from either the Case (Incident) Info tab or the Incident Tasks window. You can also create To-Do Tasks using the command line.

  1. From the incident, click i_icon.png and then click Incident Task.

  2. In the Incident Tasks window, click the To-Do Tasks tab.

    You can also add To-Do Tasks from the Case (Incident) Info tab if you have customized the incident to include To-Do tasks.

  3. Click Add a task.

  4. Add the Task Details as required:

    Parameter

    Description

    Task Name

    A meaningful name for the task (mandatory).

    Task Description

    A meaningful description for the task that provides sufficient information for the assignee to complete the task.

    Assignee

    The user to assign to the task. You can only assign a single user per task.

    Set due date

    The due date for the task. If the task is not completed by this date, it is marked as overdue but is not a roadblock for the investigation.

    Tag the result with

    Tags to apply to the To-Do task.

  5. Click Save.

    If you have customize the incident, you can see the To Do Tasks from the Case (Incident) Info tab.