You can define shifts for various roles and then add them to automations, playbooks and incidents.
In the Shifts field, click Add Shift and add the required period.
Weekly shifts start on Sunday and are specified in the UTC time zone format.
For example, we create a role called First Shift and add a shift starting on Sunday and ending Monday.
(Optional) To add the role to a user, in the Users tab, select the user you want to add.
From the drop down list select the role you created.
You can also assign the role to a playbook or automation as required.
(Optional) You can view on-call users’ details in a dashboard by adding the required widgets.
When assigning an incident, you can manually assign it to analysts who are on-call or the incidents can be assigned automatically using for example the