After you remediate an incident, you may want to perform additional actions on the incident, such as closing a ticket in a ticketing system or sending out an email. You can create a post-processing script to cover these scenarios.
If a post-processing script returns an error, the incident does not close.
Arguments Available in a Post-Processing Script
These arguments are available for use in a post-processing script:
closed- The incident closed time.
closingUserId- The username of the user who closed the incident, or
DBotif the incident was closed by DBot (for example, through a playbook).
Any other field values passed in at closure, whether through the incident close form, the CLI, or a playbook task.