Cortex XSOAR automatically backs up the database. In some cases, you might need to restore one or more partitions, without needing to restore the entire database.
Note
Any XSOAR service that uses the Elasticsearch database no longer runs automatic backups. To back up or restore the contents of your Elasticsearch database, follow the instructions in the Elasticsearch documentation.
Log out all users from Cortex XSOAR.
Stop the tenant process.
Go to Stop.
→ → , select the tenant account, and clickBackup the index directory. The default directory is
/var/lib/demisto/tenants/acc_
.{TENANT_NAME}
/data/demistoidxtar -czvf filename.tar.gz /var/lib/demisto/tenants/acc_
{TENANT_NAME}
/data/demistoidxDelete the contents of the index folder.
Move the
demisto_XXXXX.db
files to the partitionsData folder.Set permissions.
sudo chown -R demisto:demisto /var/lib/demisto/tenants/acc_
{TENANT_NAME}
/dataRestart the tenant process and log in to Cortex XSOAR.
Go to Start. The entire database will be reindexed and the process might take time to complete.
→ → , select the tenant account, and click