Configure the Global Risk Threshold - Add a server configuration in Cortex XSOAR to change SLA Risk threshold from the default 72 hours. - Administrator Guide - 6.5 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR Administrator Guide
Product
Cortex XSOAR
Version
6.5
Creation date
2022-09-28
Last date published
2025-08-19
End_of_Life
EoL
Category
Administrator Guide
Abstract

Add a server configuration in Cortex XSOAR to change SLA Risk threshold from the default 72 hours.

By default, the risk threshold is 72 hours. You can change the threshold by adding a parameter to the system settings.

  1. Navigate to Settings → About → Troubleshooting.

  2. Under Server Configuration, click Add Server Configuration.

    1. In the key field, enter sla.risk.threshold.

    2. In the value field, enter the number, in hours, to which to set the risk threshold.

  3. Click Save.