Configure the Mobile Device for Users - Administrator Guide - EoL - 6.5 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR Administrator Guide
Product
Cortex XSOAR
Version
6.5
Creation date
2022-09-28
Last date published
2024-07-16
Category
Administrator Guide
End of Life > EoL
Abstract

To use Android without a trusted official CA signed SSL certificate, convert the PEM file to a CERT file and add it to the root of the device.

If users do not use a trusted official CA signed SSL certificate or use the Android APK, you need to convert the PEM file to a CERT file and add it to the root of your device.

  1. In Cortex XSOAR go to Settings → About → Troubleshooting → Security and download the certificate.

  2. From the command line, execute the following command:

    openssl x509 -inform PEM -outform DM -in ~/<file_path>/<certificatename>.pem -out ~/<file_path>/<certificatename>.crt

  3. Copy the .crt file to the /sdcard folder on your mobile device.

  4. On your mobile device, go to Settings → Security & location → Advanced → Encryption & credentials and when prompted, enter the certificate name for the .crt file.