Manually Refresh the Number of Licenses in Use - Administrator Guide - 6.5 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR Administrator Guide
Product
Cortex XSOAR
Version
6.5
Creation date
2022-09-28
Last date published
2024-11-12
End_of_Life
EoL
Category
Administrator Guide
Abstract

A user with administrator privileges can manually refresh the number of users in use.

When you audit users and roles, the calculation for the number of licenses currently in use is performed by the system every few hours or when uploading a license.

A user with administrator privileges can manually refresh the number of licenses currently in use. This enables you to retrieve immediate feedback on licensing when disabling accounts or removing users, and when provisioning new users.

Note

The Refresh option only appears when the Users in use exceeds the number of Total users purchased.

  1. Go to Settings → About → License.

  2. In the Users in use section, click Refresh.