Enable users who can’t access the Cortex XSOAR server to fill out forms for communication tasks.
You can use engines to enable users who do not have access to the Cortex XSOAR server to access the forms sent out in communication tasks. In such instances, the engine serves as a proxy and passes the information in the forms to the Cortex XSOAR server. To use your own certificate instead of the default self-signed certificate, configure an engine to use custom certificates.
Prerequisites
Ensure that the BindAddress
in the engine d1.conf file is configured to a port on which the engine can listen. The engine server address and the configured BindAddress
are required to enable external users to communicate with the Cortex XSOAR server.
Navigate to
→ → .Click Add Server Configuration.
Key
Value
data.collection.external.link
The address (including the https prefix) of the engine used for external user communication.
condition.ask.external.link
The address (including the https prefix) of the engine used for external user communication.
Click Save.