Create a Conditional Task - Administrator Guide - EoL - 6.6 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR Administrator Guide

Cortex XSOAR
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Administrator Guide
End of Life > EoL

Create a conditional task in a Cortex XSOAR playbook.

Conditional tasks are used for determining different paths for your playbook. You can use conditional tasks for something simple like proceeding if a certain integration exists, or whether a user account has an email address.

Alternatively, you can use conditional tasks for more complex situations. For example, if an indicator was enriched and the verdict was set to malicious, escalate the incident for managerial approval. However, if the indicator reputation is unknown or benign, proceed down a different route.

If the playbook was installed from a content pack, duplicate or detach the playbook, before creating a conditional task.

  1. In a playbook, click + (Create task).

  2. Select the Conditional option.

  3. In the Task Name field, type a meaningful name for the task that corresponds to the data you are collecting.

  4. Select the required option based on the conditional task.




    Creates a logical statement using an entity from within the playbook. For example, in an access investigation playbook, you can determine that if the Asset ID of the person whose account was being accessed exists in a VIP list, set the incident severity to High. Otherwise, proceed as normal.



    Creates a conditional task which must be manually resolved. For example, in an access incident investigation, you might ask the user if they attempted to access their account. A manual task checks if the user responded.


    Creates an Ask Task, the answer to which determines how a playbook proceeds.

    Choose automation

    Creates a conditional task based on the result of a script. For example, check if an IP address is internal or external using the IsIPInRanges automation. When using an automation, the Inputs and Outputs are defined by the automation script.

  5. Complete the task configuration in the remaining tabs. Some configurations are required, and some are optional.

  6. Click Save.