Create a To-Do Task in the Case tab or Incident Tasks window in Cortex XSOAR. Assign a to-do task. Create a to-do task from the command line.
You can create To-Do tasks directly in the incident from either the Case (Incident) Info tab or the Incident Tasks window. You can also create To Do Tasks using the command line.
From the incident, click
and then click Incident Task.In the Incident Tasks window, click the To Do Tasks tab.
You can also add To Do Tasks from the Case (Incident) Info tab if you have customized the incident to include To Do tasks.
Click Add a task.
Add the Task Details as required:
Parameter
Description
Task Name
A meaningful name for the task (mandatory).
Task Description
A meaningful description for the task that provides sufficient information for the assignee to complete the task.
Assignee
The user to assign to the task. You can only assign a single user per task.
Set due date
The due date for the task. If the task is not completed by this date, it is marked as overdue but is not a roadblock for the investigation.
Tag the result with
Tags to apply to the To-Do task.
Click Save.
If you have customize the incident, you can see the To Do Tasks from the Case (Incident) Info tab.