Transition a Standby Server to Active Mode - Administrator Guide - 6.6 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR Administrator Guide

Cortex XSOAR
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Administrator Guide

Transition a standby server to active mode (production) in Cortex XSOAR.

If the server is active, when you connect to it, Cortex XSOAR appears as normal. After logging in, if the server is in standby mode, you will reach the This is currently the Backup Server page.

  1. On the standby server being transitioned to active mode, from the This is currently the Backup Server page, click Make this the production server.

  2. In the Switch Hosts dialog box, in the text box, type Switch Hosts.

    Cortex XSOAR appears and the host is now active.

  3. In the backup server environment, go to SettingsAboutTroubleshooting.

  4. For the External Host Name key, update the value to the host name of the backup server (the new production server).

    The backup server is unaware of its external host name.

    After a successful switch, the backup server is now live.