Product Support Lifecycle - Administrator Guide - 6.9 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR Administrator Guide

Product
Cortex XSOAR
Version
6.9
Creation date
2022-09-29
Last date published
2024-04-08
End_of_Life
EoL
Category
Administrator Guide
Abstract

Cortex XSOAR major releases product support lifecycle.

Versioning Model

Cortex XSOAR versioning methodology is based on M.N.P:

  • M: major version number

  • N: minor version number

  • P: patch-set number

Releases

  • Major versions: M.x.x. For example, 2.0.0.

  • Minor versions: M.N.x. For example, 2.2.0.

  • Patch set versions: M.N.P. For example, 2.2.1.

Cortex XSOAR 6 On-prem Support and End-of-Life

Only the latest patch set versions of releases are supported. After the end-of-life date, customers requiring support are required to upgrade to a supported major version.

Cortex XSOAR Version

End-of-life

6,12

For hosted customers, the EoL date is June 30, 2024

For on-prem customers, the EoL date is December 31, 2025.

6.11

May 31, 2024

6.10

January 31, 2024

6.9

November 1, 2023

6.8

July 1, 2023

6.6

May 1, 2023

6.5

February 1, 2023

6.2

May 1, 2022

6.1

February 8, 2022

6.0

June 8, 2021

5.5

October 1, 2021

Note

  • Cortex XSOAR 8 is currently available in a cloud and On-prem deployment.

  • Cortex XSOAR On-premise 6.x will reach EOL at the end of Q4 2025, after migrating all customers to Cortex XSOAR 8.

  • Cortex XSOAR Hosted 6.x will reach EOL on 31 June 2024, after migrating all hosted customers to Cortex XSOAR 8. This does not include hosted customers who have an exemption from the migration deadline.

General Guidelines

You should use the latest releases, as these include bug fixes, performance improvements, stability enhancements, and may include security patches.

Note

You can continue using a version that is end-of-life. However, when encountering an issue that requires Customer Support involvement, you may be asked to upgrade to a supported version before assistance can be provided.