Back up and Restore Cortex XSOAR - Perform on-demand backups or schedule recurring backups of the Cortex XSOAR cluster and then restore the cluster from a specific backup. - Administrator Guide - 8.13 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR On-prem Documentation
Product
Cortex XSOAR
Version
8.13
Creation date
2026-02-12
Last date published
2026-05-27
Category
Administrator Guide
Solution
On-prem
Abstract

Perform on-demand backups or schedule recurring backups of the Cortex XSOAR cluster and then restore the cluster from a specific backup.

You can periodically back up data, configurations, and settings to ensure continuous and efficient operation of your Cortex XSOAR tenant. This minimizes downtime, prevents data loss, and helps you to recover in case of failure, corruption, or rollback.

You can perform on-demand or scheduled backups and on-demand restore from external storage.

Note

If you used backup and restore in Cortex XSOAR 8.8, consider the following;

  • Your NFS server connection will be seamlessly created under Settings & Info → Settings → System → External Storage.

  • Any existing backup schedules will be seamlessly created in the system and will continue to back up at the same scheduled times. If you see an error message that the schedule cannot be converted, contact support.

  • Cortex XSOAR 8.8 backups can be viewed in the Restore tab by choosing the automatically created external storage, and the default relative path backups. However, restore between major versions (between 8.8 and 8.9) is not supported. To restore a Cortex XSOAR 8.8 backup, reinstall Cortex XSOAR 8.8 and restore via the CLI.