Configure server settings - Administrator Guide - 8.5 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR On-prem Documentation

Product
Cortex XSOAR
Version
8.5
Creation date
2024-03-10
Last date published
2024-10-10
Category
Administrator Guide
Solution
On-prem
Abstract

Define keyboard shortcuts, timezone, logo, server configurations, and more.

You can create a more personalized user experience by defining your server settings. Go to Settings & InfoSettingsServer Settings.

Note

By default, the keyboard shortcuts, timezone, and timestamp format options appear on the Preferences table of the User Details page. To instead display these settings in the Server Settings page, add the UI.show.timezone.in.server.settings server config, set to true. Keyboard shortcuts, timezone, and timestamp format are not set universally and only apply to the user who sets them.

Server setting

Description

Keyboard Shortcuts

Use a shortcut to search, investigate, and initiate actions. To change the shortcut letter, click the letter in the box, type a letter, and then save.

Note

The shortcut value must be a keyboard letter (A to Z).

Timezone

Select the timezone to display your Cortex XSOAR data, which affects the timestamps displayed in Cortex XSOAR, such as auditing logs, and exported files.

Timestamp Format

The timestamp format is displayed in data tables, auditing logs, and exported files. The setting is configured per user and not per tenant.

Appearance

By default, the full-size Cortex XSOAR logo displays on the sign-in page, on the navigation bar when expanded, on reports, on the artifact viewer, and on communication task forms and emails. A minimized version of the default Cortex XSOAR logo displays at the top of the navigation bar when it is collapsed. You can replace the default logos with a custom logo to match your organization's branding in the Cortex XSOAR platform. Supported file formats are PNG, JPEG, SVG, and GIF. You can add the following:

  • Full-size logo: Upload your logo (displayed when the navigation bar is not collapsed).

  • Minimized logo: Upload your logo for the top of the navigation bar when it is collapsed (minimized).

Note

If you define a full-size logo, but not a minimized logo, no logo will display when the navigation bar is collapsed.

Telemetry Collection

Cortex XSOAR uses telemetry to collect specific usage data, which is analyzed and used to improve Cortex XSOAR and to identify common usage to help drive the product roadmap.

You can select the following:

  • All: Includes data that helps improve operational efficiency, optimizes resource allocation, enhances the overall user experience of Cortex XSOAR, and data relevant for debugging. For more information, see Telemetry in Cortex XSOAR.

  • System diagnostics only: Captures data relevant to debug issues only. Cortex XSOAR sends error logs stack traces and infrastructure metrics that could help debug technical issues, CPU, memory, etc.

  • None: No telemetry is transmitted, apart from essential information according to your license, such as usage.

Note

Only users with RoleComponentsAdministrationView/Edit permission can change the telemetry scope, such as Administrators.

Custom Content

You can do the following:

  • Export all custom content: Exports custom content, such as playbooks and scripts as a content bundle, which you can import for use in another Cortex XSOAR tenant.

  • Upload custom content: Imports custom content created from a Cortex XSOAR tenant.

Login Message

You can display a custom message to users before every login to Cortex XSOAR. For example, you can add a message that includes terms and conditions specific to your organization to help adhere to the National Institute of Standards and Technology (NIST) security standards and reduce cybersecurity risk. The message is by default disabled.

Note

You must have administration rights to access this feature. The message supports markdown.

Server Configuration

Add to customize your Cortex XSOAR environment on the tenant level. You can also use custom server configurations where you experience issues or need to troubleshoot situations in your environment. For a list of server configurations, see Server configurations.