Download a VHD image from Cortex Gateway, deploy the image, and use the textual user interface to configure network, IP, and environment settings, and to install a Cortex XSOAR tenant.
To install a Cortex XSOAR 8 tenant, you need to log into Cortex Gateway, which is a portal for downloading the relevant image file and license. If you have multiple or development tenants, you must repeat this task for each tenant.
Danger
A Customer Support Portal (CSP) account.
You need to set up your CSP account. For more information, see How to Create Your CSP User Account.
When you create a CSP account you can set up two-factor authentication (2FA) to log into the CSP, by using an Email, Okta Verfiy, or Google Authenticator (non-FedRAMP accounts). For more information, see How to Enable a Third Party IdP.
You have one of the following roles assigned:
Role
Details
CSP role
The Super User role is assigned to your CSP account. The user who creates the CSP account is granted the Super User role.
Cortex role
You must have the Account Admin role.
If you are the first user to access Cortex Gateway with the CSP Super User role, you are automatically granted Account Admin permissions for the Cortex Gateway. You can also add Account Admin users as required.
To download the Cortex XSOAR 8 images from Cortex Gateway, you need a license (or evaluation license via sales) assigned to your CSP account.
Review the System requirements for deploying a Cortex XSOAR tenant.
Have a basic understanding of how to deploy VHD file formats.
Add DNS records that point the following host names to the cluster IP address.
Cluster FQDN - The Cortex XSOAR DNS name for accessing the UI. For example,
xsoar.mycompany.com
.API-FQDN - The Cortex XSOAR DNS name that is mapped to the API IP address. For example,
api-xsoar.mycompany.com
.ext-FQDN - The Cortex XSOAR DNS name that is mapped to external IP address. For example,
ext-xsoar.mycompany.com
.