Cortex XSOAR product support lifecycle.
Cortex XSOAR's support and End-of-Life (EoL) policies depend on your version.
Cortex XSOAR 8 support and EoL
Cortex XSOAR On-prem versions are generally available for upgrade every 3 months.
Cortex XSOAR version | EOL |
|---|---|
8.5 | April 1, 2025 |
8.6 | July 14, 2025 |
Engines
Cortex XSOAR maintains backward compatibility with N-2 engine versions. For example, when Cortex XSOAR 8.6 is GA and deployed, we have backward compatibility for Cortex XSOAR engine versions 8.4, 8.5, and 8.6. For more information about upgrading your engine, see Upgrade an engine.
Also, make sure that the Cortex XSOAR tenant version is not EoL. For example, if you are running Cortex XSOAR 8.6, but 8.4 is EoL, the 8.4 engine is not supported.
Note
It is highly recommended to run engines on the latest version. New features, performance improvements, and bug fixes are only provided on the tenant's version. For example, if the tenant is running on 8.6 but the engine is running on 8.4 and a bug is found, the fix for the bug will require you to upgrade the engine to 8.6.
Cortex XSOAR 6 On-prem support and EoL
For Cortex XSOAR 6 EoL, see Product Support Lifecycle.
You can continue using a version that is EoL.