User details and preferences - Administrator Guide - 8.5 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR On-prem Documentation

Product
Cortex XSOAR
Version
8.5
Creation date
2024-03-10
Last date published
2025-01-15
Category
Administrator Guide
Solution
On-prem
Abstract

Cortex XSOAR users can control user details and preferences, and notifications.

Each user can define their own details and preferences. To configure, click your username, and select User Preferences. These preferences do not affect other users.

Details

Edit your first and last name and reset your password. Your password must meet the requirements of your organization's password policy.

User preferences

Section

Description

General

  • Enable or disable keyboard shortcuts

  • Choose a default landing page that appears when you log in.

My avatar

Upload an image to display as your avatar.

Keyboard Shortcuts

Change the shortcut letter used to open the GoTo bar to search, investigate, and initiate actions. To change the shortcut, click the letter in the box, type a letter, and then save. The shortcut value must be a keyboard letter (A to Z).

Timezone

Select the timezone to display your Cortex XSOAR data, which affects the timestamps displayed in Cortex XSOAR, such as auditing logs, and exported files.

Timestamp Format

The timestamp format is displayed in data tables, auditing logs, and exported files.

Note

If Keyboard Shortcuts, Timezone, and Timestamp Format do not appear in the Preferences tab, the default keyboard shortcut can only be set on the Server Settings page.

Notifications

Each user can define their notifications. These settings do not affect other users.

You can configure which notifications to receive and via what channels. Notifications are presented by categories:

  • My Incidents

  • My Playbook Tasks

  • My To-Do Tasks

  • Other Notifications

By default, all of the categories and available channels are selected.

Email notifications are enabled by default. Every email notification from which you can unsubscribe includes a link at the bottom of the email to bring you directly to the User Preferences page where you can edit your notification settings.

If your organization has integrations with Slack or other messaging applications, you can choose to enable or disable notifications through those applications.

Note

To set your active/away status, click your username and go to Set Yourself as Away. Once you are set as away, a Zz icon appears next to your name. To change the status, select Set Yourself as Active. Other users see you as active or away in dropdown lists, such as when assigning an owner to an incident. Your status can also be set by entering !setYourselfAs in the command line.