Cortex XSOAR Tenant Health and Troubleshooting - Cortex XSOAR 8 Cloud health and how to troubleshoot. - FAQs - 8 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR 8 - FAQs

Product
Cortex XSOAR
Version
8
Creation date
2023-11-02
Last date published
2025-10-08
Category
FAQs
Abstract

Cortex XSOAR 8 Cloud health and how to troubleshoot.

The Cortex team is now responsible for the health of the Cortex XSOAR tenant. Notifications and alerts from each Cortex XSOAR tenant appear on a centralized dashboard and are monitored by the Cortex team 24/7.

Identified issues related to Cortex XSOAR components and cloud infrastructure are handled proactively by the Cortex team, without the need for any user intervention.

Integration and script troubleshooting can be done using integration logs under Settings & InfoSettingsIntegrationsIntegrations Logs.