Cortex XSOAR 8 Cloud FAQs for Multi-tenant/MSSP deployments.
Cortex XSOAR 8 is available as a single tenant and also as a multi-tenancy deployment for new customers. For information about the migration of existing MSSP and Multi-Tenancy users to XSOAR 8, see The Migration Guide.
The Cortex Platform includes a Gateway component that allows customers to manage users and active tenants (same as XDR, XSIAM, and Xpanse). MSSPs and enterprises with multi-tenancy deployments can activate new tenants and manage permissions easily in one place.
Currently, this capability is not supported, but this is under consideration as part of our multi-tenancy roadmap.
Multi-tenancy uses an entirely separate environment per child tenant. Compute, storage, and DB are separated between child tenants.
Multi-tenant SaaS will only support SaaS child tenants. In other words, we will not manage on-premise tenants.
Child tenants have the exact same products/services as the main tenant. For example, if the parent tenant has SOAR only, each child tenant also has SOAR only. If the parent tenant has SOAR and TIM, each tenant also has SOAR and TIM.