Cortex XSOAR 8 SaaS FAQs for upgrading.
Existing Cortex XSOAR 6 On-prem customers may migrate to Cortex XSOAR 8 SaaS or Cortex XSOAR 8 On-prem.
For more information about migration, see the Cortex XSOAR Migration Guide.
Yes, the dev and prod environments are supported in Cortex XSOAR 8.
This is considered a complex migration path and is not supported.
We will also release a new version of Cortex XSOAR 8 approximately every 3 months, which will be upgraded automatically.
We will continue to release new versions of the 6 product line approximately every 3 months.
The End of Life (EOL) policy of Cortex XSOAR 6 is detailed on the Product Support Lifecycle page.
For more information, see Post Migration Steps.
Engine upgrades will be required as Cortex XSOAR upgrades. There might be Cortex XSOAR cloud updates that do not require an engine update.
Yes, they will get one tenant for Dev and one for Prod.
Note
Cortex XSOAR Version 6 will be released throughout 2024 and 2025. The EOL timeline for all relevant versions continues as before and can be tracked in EOL Dates. For example, the XSOAR 6.9 version was EOL on Nov 1, 2023.