Configure Docker Integrations to Trust Custom Certificates - Administrator Guide - 8 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR Administrator Guide

Cortex XSOAR
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Administrator Guide

Configure CA signed and custom certificates for Docker. Trust custom certificates for python integrations in Cortex XSOAR.

Python, Javascript, and native integrations running in Docker use an engine's built-in set of CA-signed certificates to validate TLS communication. If you need to change the certificate bundle of the operating system you are working on, for Javascript and native integrations you need to add custom trusted certificates to the engine built-in set, and for Python Docker integrations you need to create a certificate file that includes the custom certificates and add it to the engine. This is relevant for example if you work with a proxy that performs SSL traffic inspection or use a service that has a self-signed certificate.

Configure Javascript and Native Integrations to Trust Custom Certificates
  1. Add the certificate to the machine’s trusted root CA bundle. The location of the CA bundle depends on the operating system version and the operating configuration.

    Examples of bundle paths:

    • "/etc/ssl/certs/ca-certificates.crt", // Debian/Ubuntu/Gentoo etc.

    • "/etc/pki/tls/certs/ca-bundle.crt", // Fedora/RHEL 6

    • "/etc/ssl/ca-bundle.pem", // OpenSUSE

    • "/etc/pki/tls/cacert.pem", // OpenELEC

    • "/etc/pki/ca-trust/extracted/pem/tls-ca-bundle.pem", // CentOS/RHEL 7

    • "/etc/ssl/cert.pem", // Alpine Linux

    Examples of certificate bundle directories:

    • "/etc/ssl/certs", // SLES10/SLES11,

    • "/etc/pki/tls/certs", // Fedora/RHEL

  2. Restart the engine.

Configure Python Docker Integrations to Trust Custom Certificates

This procedure assumes that the Cortex XSOAR lib dir is configured to the default location /var/lib/demisto.


  • Only PEM format for certificates is supported.

  • /var/lib/demisto requires root access. This is relevant for Docker and Podman.

  1. Configure the custom certificates for the engine.

    1. Create a certificate PEM file that includes all of the required custom certificates.

      • To examine the certificate chain used by a specific endpoint, run the following command on the engine machine (requires openssl client):

        openssl s_client -servername <host_name> -host <host_name> -port 443 -showcerts < /dev/null

        For example, openssl s_client -servername -host -port 443 -showcerts < /dev/null

        This prints certificate information including the PEM representation of the certificates. After examining the output, if you see Verification error: unable to get issuer certificate, one or more certificates in the certificate chain is not available and you need to obtain these certificates from your IT administrator.

      • To save the certificates to a certs.pem file run the following command:

        openssl s_client -servername -host -port 443 -showcerts < /dev/null 2>/dev/null | sed -n '/^-----BEGIN CERT/,/^-----END CERT/p' > certs.pem

      • To verify that the certs.pem has all needed certificates as part of the certificate chain, run openssl verify -CAfile certs.pem site.pem, where site.pem contains the certificate of a specific site you want to trust. To get the cert of a site, run openssl s_client -servername <site_host> -host <site_host> -port 443 and copy the base content including -----BEGIN CERTIFICATE----- and -----END CERTIFICATE-----.

      • After saving the certs.pem file, add its content to /var/lib/demisto/python-ssl-certs.pem, by running the following command:

        cat certs.pem >> /var/lib/demisto/python-ssl-certs.pem

    2. (RedHat/CentOS only) Set the required SELinux permissions.

      • By default, when SELinux is in enforcing mode, directories under /var/lib/ cannot be accessed by Docker containers. To allow container access to the /var/lib/demisto/python-ssl-certs.pem file, you need to set the correct SELinux policy type, by typing the following command:

        chcon -t svirt_sandbox_file_t /var/lib/demisto/python-ssl-certs.pem

      • (Optional) Verify that the file has the container_file_t SELinux type attached by running the following command:

        ls -d -Z /var/lib/demisto/python-ssl-certs.pem

    3. (Optional) If you require the standard set of certificates trusted by browsers, you can append the CA certificates provided by your operating system. For example, on Ubuntu, these certificates are located at the following path: /etc/ssl/certs/ca-certificates.crt. Alternatively, you can download the PEM certificates file provided by the Certifi Project and add your custom certificates to the file that contains the standard set of certificates. For more details, see the cacert.pem file.

      This example adds the proxy-ca.pem file (custom certificate) to the cacert.pem file (standard certificates): cat proxy-ca.pem >> cacert.pem

    4. Copy the certificates PEM file to the following path.


      (Multi-tenant) In a multi-tenant deployment, the certificate is copied to the following path on the host machine: /var/lib/demisto/tenants/acc_TENANT/python-ssl-certs.pem

  2. Add the certificate file to your engines.

    1. Configure each engine to use the /var/lib/demisto/python-ssl-certs.pem file.

      1. Verify you have the following directory on the engine host.


      2. Set the demisto user as the directory owner with 0700 permissions.

      3. Copy the python-ssl-certs.pem file to the /var/lib/demisto directory.

      4. Add the following configuration to either the engine configuration file (in the UI) or to the d1.conf file.

        "python.docker.use_custom_certs": true

    2. Restart the engine.

    After saving the python.docker.use_custom_certs configuration on your engine, Docker images that are launched by the engine will contain the certificates file mounted in the following path:


    Additionally, the following environment variables will be set with the value of the certificates file path, which enables standard Python HTTP libraries to automatically trust the certificates (without code modifications):



      The Python SSL library checks the SSL_CERT_FILE environment variable only when using OpenSSL. If you use a Docker image that uses LibreSSL, the SSL_CERT_FILE environment variable will be ignored. For more details, see LibreSSL support.


    If you are developing your own integration (BYOI) and using non-standard HTTP libraries, you might need to include specific code that will trust the passed certificates file when the environment variable SSL_CERT_FILE is set. In this case, always use the value in the environment variable as the path for the certificates file, and do not hard code the mounted path specified above. For example:

    certs_file = os.environ.get('SSL_CERT_FILE')
    if certs_file:
    			# perform custom logic to trust certificates...
  3. Check the integration runs correctly on your engine.

    For more information about troubleshooting, see TLS/SSL troubleshooting.