Create Incident Fields in a Playbook - Administrator Guide - 8 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR Administrator Guide

Product
Cortex XSOAR
Version
8
Creation date
2024-02-14
Last date published
2024-06-20
Category
Administrator Guide
Solution
Cloud
Abstract

Use the setIncident automation to set and update all system incident fields.

Creating incident fields is an iterative process in which you create fields as you better understand your needs and the information available in the third-party integrations you use. You initially define incident fields after the planning stage, with mapping and classification for how the incidents will be ingested from third-party integrations into Cortex XSOAR. However, during the investigation you can also set and update incident fields using the setIncident script in a playbook task.

xsoar8-set-incident-playbook-automation.png

Note

  • The setIncident script includes all available fields; use the scroll bar to see all the fields.

  • The name field has a limit of 600 characters. If there are more than 600 characters, you can shorten the name field to under 600 characters and then include the full information in a long text field such as the description field.

  • There are many fields already available as part of the Common Type content pack. Before creating a new incident field, check if there is an existing field that matches your needs.

Additional Resources