Export Incidents and Indicators to CSV Using the UTF8-BOM Format - Administrator Guide - 8 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR Administrator Guide
Product
Cortex XSOAR
Version
8
Creation date
2024-02-14
Last date published
2024-09-03
Category
Administrator Guide
Solution
Cloud
Abstract

Use a server configuration to export an incident using Cyrillic characters. Export an incident to CSV using UTF8-BOM format.

By default, when exporting an incident or an indicator to CSV format, Cortex XSOAR generates the report in UTF8 format. If you need to export an incident or an indicator that contains Cyrillic characters such as Russian or Greek, you need to change the format to UTF8-BOM.

  1. Select Settings & Info → Settings → System → Server Settings → + Add Server Configuration.

  2. Add the following key and value.

    Key

    Value

    export.utf8bom

    true

  3. Save the server configuration.