Use the Cortex XSOAR Health Alerts page to see details about service limit errors or warnings.
The Cortex XSOAR Health Alerts page provides a list of thresholds and warnings that occur during incident ingestion, investigation, and response. It helps to keep your environment stable and prevent actions that can cause major performance degradation or instability. The list of service limit errors and warnings is regularly updated to support ongoing changes in your environment.
Cortex XSOAR Health Alerts page
The Cortex XSOAR Health Alerts page displays a table with a list of service limit errors and warnings and their details.
An error occurs when a service limit is exceeded. For example, an error can be generated for exceeding the size limit of an attachment or for exceeding the number of entries per incident.
A warning occurs when approaching the service limit. For example, a warning can be generated when the number of entries per incident is approaching the service limit or the number of linked incidents is approaching the service limit. The service limits are defined out-of-the-box.
Access the Health Alerts page from Cortex XSOAR → → .
The table shows the following information:
ID: (by default hidden) The log number.
Timestamp: The date time the error or warning occurred.
Type: The object type the error or warning occurred on, for example incident or indicator.
Subtype: The object subtype (N/A if it doesn't exist), for example entries or attachments.
Level: Whether the item is an error or a warning.
Object ID: The ID of the restricted object.
Count: The number of times a specific item occurred in the last calendar day.
Description: A short description of the error or warning.
Note
Identical messages generated within the same day are not duplicated in the table, only the Count is updated and the Timestamp reflects the last error or warning from the same type. A count greater than one indicates an identical error or warning occurred more than once within the same day.