Cortex XSOAR product support lifecycle.
Cortex XSOAR's support and End-of-Life (EoL) policies depend on your version.
Cortex XSOAR 8 support and EoL
Cortex XSOAR 8 Cloud will be upgraded automatically every 3 months including maintenance and major releases.
Engines
Cortex XSOAR maintains backward capability with N-2 engine versions. For example, when Cortex XSOAR 8.6 is GA and deployed (automatically by Palo Alto Networks), we have backward compatibility for Cortex XSOAR engine versions 8.4, 8.5, and 8.6. For more information about upgrading your engine, see Upgrade an engine.
If upgrading from Cortex XSOAR 6, you need to upgrade your engines to Cortex XSOAR 8 within 30 days from the cutoff date. For more information, see Engines.
Note
It is highly recommended to run engines on the latest version. New features, performance improvements, and bug fixes are only provided on the tenant's version. For example, if the tenant is running on 8.6 but the engine is running on 8.4 and a bug is found, the fix for the bug will require you to upgrade the engine to 8.6.
Cortex XSOAR 6 On-prem support and EoL
For Cortex XSOAR 6 EoL, see Cortex XSOAR 6 product support lifecycle.
You can continue using a version that is EoL.